Your Home Hub
Your guide to the Optify Home Hub
Your guide to the Optify Home Hub
A quick setup guide for the Optify MediaHub 2
A quick setup guide for the Optify MediaHub 3
A MediaHub provides the following benefits:
For more information, see our MediaHub page.
You can buy a MediaHub by visiting My Account or through Customer Care.
Don't forget that MediaHubs will only work at certain Optify sites. See our MediaHub page for more details.
Yes. Our MediaHubs come with a 12-month warranty.
We can arrange for a new one to be sent out to you free of charge only if:
If the MediaHub is out of warranty, you will have to pay the full price for a replacement.
Yes. All you have to do is login to your Home Hub's admin page by entering http://192.168.0.1 on your browser. The username is ‘admin’ and the password is ‘optify’. Once logged in, you can change your Wi-Fi password by following these instructions:
Absolutely. If you find a problem with your Optify Home Hub, or even if it is lost or stolen, simply contact our Customer Care team. The Home Hub comes with a 12-month warranty, and our terms & conditions will give you more details.
We currently only provide dynamic IP addresses with our service. However, providing static IP addresses is something we are looking at, and will hopefully be making them available soon.
If you have forgotten your Wi-Fi key (network password), then all you need to do is connect to your Optify network, login to your Home Hub's admin page with http://192.168.0.1 in your browser, and use ‘admin’ as your username and ‘optify’ as your password. Once logged in, just follow these simple steps to change your Wi-Fi password:
Port forwarding is the way of making a computer on your home network accessible to computers on the internet even though it is behind a router.
We have written a short guide to setting up port forwarding on your Home Hub. You can find it here.
It is a bit of a technical process, so if you're having trouble, contact our Customer Care team and they will be happy to help you.
Yes. Your Optify Home Hub comes with a 12-month warranty that starts from the day it is installed. See our terms & conditions for more details.